Network Downtime Cost Calculator
Quantify the exact cost per minute when your primary internet fails during service.
Live Model
Calculated Result
Assumptions and Methodology
We calculate revenue loss strictly as a linear function of offline minutes against peak hour expectations, derived from high-street QSR averages. This ignores reputational damage, assuming purely transactional loss.
Variables such as localized taxation, specific hardware leasing agreements, and variable labour weighting are generalized. For a precise calculation tailored to your specific P&L structure, we build custom data models during our Audit Process.
Frequently Asked Questions
- How frequently is this data benchmarked?
- Our figures are updated quarterly. The last baseline adjustment was made in Q3 2024 based on our internal multi-site audit data.
- Does this account for third-party aggregator costs?
- Only where explicitly stated. Standard unit economics in these models assume direct-to-consumer sales unless a commission variable is present.
Why This Metric Matters
When operators evaluate cloud POS systems against legacy on-premise hardware, they often fixate on the monthly SaaS fee. However, a single 45-minute outage on a Friday evening can eclipse an entire year of software savings if a proper 4G/5G failover isn't installed.
Common Mistakes
- Using aggregated weekly averages instead of peak-hour transactional data to calculate impact.
- Failing to account for lost aggregator orders (UberEats/Deliveroo) which silently fail when the till is offline.
- Ignoring the cash reconciliation errors that inevitably occur during 'offline mode'.